Notorious R.O.B.

I’m extremely torn on this “reason to provide courses and education” on Social Media… since the core essence of social media is to be yourself. You need lessons for that?

@Rob: People can always benefit from training that teaches them how to more clearly communicate – too many messages don’t have the intended impact or result – and that’s part of what our training does. We spend a really long time on some theory because we believe that while McLuhan was right about the medium being the message, the medium is not the purpose – the message is, and working on how to deliver the message better is important. You’re an amazingly articulate man, and perhaps from that perspective its hard to realize how much goes unsaid, or is misspoken by well intentioned people. Because of the differences in the “psychological bandwidth” of the various SM tools, it gets even a little more complicated and frankly there are a huge number of people that create unintended consequences. I agree with you that a lot of SM information is not applicable to every situation but that doesn’t dismiss the need for people to reach a level of ‘conscious competency’ in their SM interactions so that the response they actually engender is the response they intended. But so far, our students have responded really well to the course material and presentation – and as I said earlier in this too lengthy response, I think it makes them better at communicating outside SM as well. [Emphasis mine]

I’ve had this conversation with many people over the past 6 months about tracking ROI and at the time, no study, nor documentation really existed, however, in recent months this all changed with Dell, when they bragged about their $1 Million in sales from Twitter.

Interestingly enough, it was done through channels with channel specific deals which leads me to Trulia, Zillow, and local MLS Boards, as well as FSBO, REO, and other property aggregates and large Brokers themselves as a means to move volume inventory.

the beginning of the answer to real estate and social media above and beyond the agent but allow the agent the opportunity to participate with their particular social spheres.