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	<title>Comments on: Dear Brokers: Please Spend Money on Design</title>
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		<title>By: Twitted by BHGrealestate</title>
		<link>http://www.notorious-rob.com/2009/06/19/dear-brokers-please-spend-money-on-design/#comment-1466</link>
		<dc:creator>Twitted by BHGrealestate</dc:creator>
		<pubDate>Mon, 29 Jun 2009 15:37:29 +0000</pubDate>
		<guid isPermaLink="false">http://www.notorious-rob.com/?p=1274#comment-1466</guid>
		<description>[...] This post was Twitted by BHGrealestate [...]</description>
		<content:encoded><![CDATA[<p>[...] This post was Twitted by BHGrealestate [...]</p>
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		<title>By: Rob Hahn</title>
		<link>http://www.notorious-rob.com/2009/06/19/dear-brokers-please-spend-money-on-design/#comment-1462</link>
		<dc:creator>Rob Hahn</dc:creator>
		<pubDate>Fri, 26 Jun 2009 19:54:32 +0000</pubDate>
		<guid isPermaLink="false">http://www.notorious-rob.com/?p=1274#comment-1462</guid>
		<description>And we&#039;ve talked about your site, your materials, etc. Teri.  I think you&#039;re absolutely doing it the right way.  And I don&#039;t know that any of it is &quot;great&quot; design -- such things are highly personal, and for pro designers to judge perhaps.  But I think your stuff is at the very least &quot;really good&quot; design.

I really do think it&#039;s worth spending money on design.

-rsh</description>
		<content:encoded><![CDATA[<p>And we&#8217;ve talked about your site, your materials, etc. Teri.  I think you&#8217;re absolutely doing it the right way.  And I don&#8217;t know that any of it is &#8220;great&#8221; design &#8212; such things are highly personal, and for pro designers to judge perhaps.  But I think your stuff is at the very least &#8220;really good&#8221; design.</p>
<p>I really do think it&#8217;s worth spending money on design.</p>
<p>-rsh</p>
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		<title>By: Rob Hahn</title>
		<link>http://www.notorious-rob.com/2009/06/19/dear-brokers-please-spend-money-on-design/#comment-4507</link>
		<dc:creator>Rob Hahn</dc:creator>
		<pubDate>Fri, 26 Jun 2009 19:54:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.notorious-rob.com/?p=1274#comment-4507</guid>
		<description>And we&#039;ve talked about your site, your materials, etc. Teri.  I think you&#039;re absolutely doing it the right way.  And I don&#039;t know that any of it is &quot;great&quot; design -- such things are highly personal, and for pro designers to judge perhaps.  But I think your stuff is at the very least &quot;really good&quot; design.

I really do think it&#039;s worth spending money on design.

-rsh</description>
		<content:encoded><![CDATA[<p>And we&#8217;ve talked about your site, your materials, etc. Teri.  I think you&#8217;re absolutely doing it the right way.  And I don&#8217;t know that any of it is &#8220;great&#8221; design &#8212; such things are highly personal, and for pro designers to judge perhaps.  But I think your stuff is at the very least &#8220;really good&#8221; design.</p>
<p>I really do think it&#8217;s worth spending money on design.</p>
<p>-rsh</p>
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		<title>By: Teri Lussier</title>
		<link>http://www.notorious-rob.com/2009/06/19/dear-brokers-please-spend-money-on-design/#comment-1461</link>
		<dc:creator>Teri Lussier</dc:creator>
		<pubDate>Fri, 26 Jun 2009 02:17:41 +0000</pubDate>
		<guid isPermaLink="false">http://www.notorious-rob.com/?p=1274#comment-1461</guid>
		<description>I believe so strongly in this as well, Rob. I hired a marketer to develop a unique business design/logo for The Brick Ranch. I&#039;ve hired a site designer to work on a new site, incorporating my design online. The idea is to incorporate all stationary and online presence into one cohesive and integrated experience so people get an immediate sense of who I am and what to expect.

I know both of these designers personally, so I felt comfortable turning this work over to people who know me, know my site, know what I&#039;m about.

It was well worth the money. I&#039;m so proud of what I send out as a business. It&#039;s highly professional, and very unique as a real estate agent. My biz cards are not something that are going to embarrass people to hand out to their friends, and have immediate impact, and are expressive of a business experience- relaxed, professional, unique.</description>
		<content:encoded><![CDATA[<p>I believe so strongly in this as well, Rob. I hired a marketer to develop a unique business design/logo for The Brick Ranch. I&#8217;ve hired a site designer to work on a new site, incorporating my design online. The idea is to incorporate all stationary and online presence into one cohesive and integrated experience so people get an immediate sense of who I am and what to expect.</p>
<p>I know both of these designers personally, so I felt comfortable turning this work over to people who know me, know my site, know what I&#8217;m about.</p>
<p>It was well worth the money. I&#8217;m so proud of what I send out as a business. It&#8217;s highly professional, and very unique as a real estate agent. My biz cards are not something that are going to embarrass people to hand out to their friends, and have immediate impact, and are expressive of a business experience- relaxed, professional, unique.</p>
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		<title>By: Teri Lussier</title>
		<link>http://www.notorious-rob.com/2009/06/19/dear-brokers-please-spend-money-on-design/#comment-4506</link>
		<dc:creator>Teri Lussier</dc:creator>
		<pubDate>Fri, 26 Jun 2009 02:17:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.notorious-rob.com/?p=1274#comment-4506</guid>
		<description>I believe so strongly in this as well, Rob. I hired a marketer to develop a unique business design/logo for The Brick Ranch. I&#039;ve hired a site designer to work on a new site, incorporating my design online. The idea is to incorporate all stationary and online presence into one cohesive and integrated experience so people get an immediate sense of who I am and what to expect.

I know both of these designers personally, so I felt comfortable turning this work over to people who know me, know my site, know what I&#039;m about.

It was well worth the money. I&#039;m so proud of what I send out as a business. It&#039;s highly professional, and very unique as a real estate agent. My biz cards are not something that are going to embarrass people to hand out to their friends, and have immediate impact, and are expressive of a business experience- relaxed, professional, unique.</description>
		<content:encoded><![CDATA[<p>I believe so strongly in this as well, Rob. I hired a marketer to develop a unique business design/logo for The Brick Ranch. I&#8217;ve hired a site designer to work on a new site, incorporating my design online. The idea is to incorporate all stationary and online presence into one cohesive and integrated experience so people get an immediate sense of who I am and what to expect.</p>
<p>I know both of these designers personally, so I felt comfortable turning this work over to people who know me, know my site, know what I&#8217;m about.</p>
<p>It was well worth the money. I&#8217;m so proud of what I send out as a business. It&#8217;s highly professional, and very unique as a real estate agent. My biz cards are not something that are going to embarrass people to hand out to their friends, and have immediate impact, and are expressive of a business experience- relaxed, professional, unique.</p>
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		<title>By: Jay Thompson</title>
		<link>http://www.notorious-rob.com/2009/06/19/dear-brokers-please-spend-money-on-design/#comment-1459</link>
		<dc:creator>Jay Thompson</dc:creator>
		<pubDate>Wed, 24 Jun 2009 22:13:34 +0000</pubDate>
		<guid isPermaLink="false">http://www.notorious-rob.com/?p=1274#comment-1459</guid>
		<description>&quot;Bounce Rate is not a blended number of all of your pages… It is a blended number of the your LANDING PAGES.&quot;

Every indexed page on a site is a potential landing page, isn&#039;t it?

The 46% number I reported earlier as a &quot;site bounce rate&quot; comes straight off Google Analytics. I log in, set a date range and under &quot;site usage&quot; it reports one number for bounce rate. Again, I don&#039;t know how that&#039;s calculated, but it appears to be an aggregated number for all pages hit in that time period.

I agree *completely* that an aggregated bounce rate means nothing. But that doesn&#039;t stop people from asking &quot;what&#039;s your bounce rate?&quot;</description>
		<content:encoded><![CDATA[<p>&#8220;Bounce Rate is not a blended number of all of your pages… It is a blended number of the your LANDING PAGES.&#8221;</p>
<p>Every indexed page on a site is a potential landing page, isn&#8217;t it?</p>
<p>The 46% number I reported earlier as a &#8220;site bounce rate&#8221; comes straight off Google Analytics. I log in, set a date range and under &#8220;site usage&#8221; it reports one number for bounce rate. Again, I don&#8217;t know how that&#8217;s calculated, but it appears to be an aggregated number for all pages hit in that time period.</p>
<p>I agree *completely* that an aggregated bounce rate means nothing. But that doesn&#8217;t stop people from asking &#8220;what&#8217;s your bounce rate?&#8221;</p>
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		<title>By: Jay Thompson</title>
		<link>http://www.notorious-rob.com/2009/06/19/dear-brokers-please-spend-money-on-design/#comment-4505</link>
		<dc:creator>Jay Thompson</dc:creator>
		<pubDate>Wed, 24 Jun 2009 22:13:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.notorious-rob.com/?p=1274#comment-4505</guid>
		<description>&quot;Bounce Rate is not a blended number of all of your pages… It is a blended number of the your LANDING PAGES.&quot;

Every indexed page on a site is a potential landing page, isn&#039;t it?

The 46% number I reported earlier as a &quot;site bounce rate&quot; comes straight off Google Analytics. I log in, set a date range and under &quot;site usage&quot; it reports one number for bounce rate. Again, I don&#039;t know how that&#039;s calculated, but it appears to be an aggregated number for all pages hit in that time period.

I agree *completely* that an aggregated bounce rate means nothing. But that doesn&#039;t stop people from asking &quot;what&#039;s your bounce rate?&quot;</description>
		<content:encoded><![CDATA[<p>&#8220;Bounce Rate is not a blended number of all of your pages… It is a blended number of the your LANDING PAGES.&#8221;</p>
<p>Every indexed page on a site is a potential landing page, isn&#8217;t it?</p>
<p>The 46% number I reported earlier as a &#8220;site bounce rate&#8221; comes straight off Google Analytics. I log in, set a date range and under &#8220;site usage&#8221; it reports one number for bounce rate. Again, I don&#8217;t know how that&#8217;s calculated, but it appears to be an aggregated number for all pages hit in that time period.</p>
<p>I agree *completely* that an aggregated bounce rate means nothing. But that doesn&#8217;t stop people from asking &#8220;what&#8217;s your bounce rate?&#8221;</p>
]]></content:encoded>
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		<title>By: Jim Marks</title>
		<link>http://www.notorious-rob.com/2009/06/19/dear-brokers-please-spend-money-on-design/#comment-1458</link>
		<dc:creator>Jim Marks</dc:creator>
		<pubDate>Wed, 24 Jun 2009 20:37:31 +0000</pubDate>
		<guid isPermaLink="false">http://www.notorious-rob.com/?p=1274#comment-1458</guid>
		<description>Jay, Lets be clear..  Bounce Rate is not a blended number of all of your pages...  It is a blended number of the your LANDING PAGES.  I don&#039;t want casual reader to think that every page has to be sticky to every other page.  Every page has to be sticky to the search terms it ranks for...this determines overall bounce rate.

With that said, we really never speak to overall bounce rate. We like to speak about the bounce rate of specific pages. We create a funnel, and adjust our site to move traffic through that funnel...</description>
		<content:encoded><![CDATA[<p>Jay, Lets be clear..  Bounce Rate is not a blended number of all of your pages&#8230;  It is a blended number of the your LANDING PAGES.  I don&#8217;t want casual reader to think that every page has to be sticky to every other page.  Every page has to be sticky to the search terms it ranks for&#8230;this determines overall bounce rate.</p>
<p>With that said, we really never speak to overall bounce rate. We like to speak about the bounce rate of specific pages. We create a funnel, and adjust our site to move traffic through that funnel&#8230;</p>
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		<title>By: Jim Marks</title>
		<link>http://www.notorious-rob.com/2009/06/19/dear-brokers-please-spend-money-on-design/#comment-4504</link>
		<dc:creator>Jim Marks</dc:creator>
		<pubDate>Wed, 24 Jun 2009 20:37:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.notorious-rob.com/?p=1274#comment-4504</guid>
		<description>Jay, Lets be clear..  Bounce Rate is not a blended number of all of your pages...  It is a blended number of the your LANDING PAGES.  I don&#039;t want casual reader to think that every page has to be sticky to every other page.  Every page has to be sticky to the search terms it ranks for...this determines overall bounce rate.

With that said, we really never speak to overall bounce rate. We like to speak about the bounce rate of specific pages. We create a funnel, and adjust our site to move traffic through that funnel...</description>
		<content:encoded><![CDATA[<p>Jay, Lets be clear..  Bounce Rate is not a blended number of all of your pages&#8230;  It is a blended number of the your LANDING PAGES.  I don&#8217;t want casual reader to think that every page has to be sticky to every other page.  Every page has to be sticky to the search terms it ranks for&#8230;this determines overall bounce rate.</p>
<p>With that said, we really never speak to overall bounce rate. We like to speak about the bounce rate of specific pages. We create a funnel, and adjust our site to move traffic through that funnel&#8230;</p>
]]></content:encoded>
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		<title>By: Jay Thompson</title>
		<link>http://www.notorious-rob.com/2009/06/19/dear-brokers-please-spend-money-on-design/#comment-1457</link>
		<dc:creator>Jay Thompson</dc:creator>
		<pubDate>Wed, 24 Jun 2009 20:10:39 +0000</pubDate>
		<guid isPermaLink="false">http://www.notorious-rob.com/?p=1274#comment-1457</guid>
		<description>Jim - 

The 46% average is just that, GA tracks the bounce rate of every individual page. It then reports an overall bounce rate for the site. To be honest, I don&#039;t know how exactly it calculates it.

For example, if Page A is visited 2 times and has a 100% bounce rate and Page B is visited 500 times and has a 5% bounce rate, I *assume* GA takes 500 visits at 5% and 2 visits at 100% and returns an average. (Which in this extreme case would be very close to 5%). But I can&#039;t say for sure this is how it determines the &quot;Average&quot;.

It&#039;s really a rather meaningless number though.

Yes, the bounce rate... bounces around (sorry, couldn&#039;t resist) a LOT. I have many pages in the 85% - 100% range. Doesn&#039;t bother me one iota -- as you say, someone came looking for info, found it, and left. And that&#039;s OK. Some of those people will come back later for more info, some will say, &quot;Hey, this site rocks!&quot; and bookmark it, and a few will on occasion think &quot;Might as well look at homes while I&#039;m here&quot;. I&#039;m fine with any of those outcomes. 

I do get a certain satisfaction though watching people who come to the site via a very specific search, find what they are looking for and then spend an hour or two looking (and I assume reading) post after post of content unrelated to what they originally stopped by for. I&#039;m pretty sure those types just became a regular reader and will visit frequently, tell their pals, subscribe, link back, who knows -- but it&#039;s all good. Or better yet, if they are local, they may just decide some day to buy or sell a home... I&#039;ve had clients that told me they read the blog for more than two years before they reached out for help buying/selling real estate. That&#039;s pretty cool. 

Incidentally, the &quot;informational pages&quot; with bounce rates in say the 60 - 80% range are almost always pages where there are multiple posts about the topic. For example, I&#039;ve got several posts on the home buyer tax credit. People search, find one, and often go to another page on the same topic (here&#039;s where internally linking to similar posts, or having some &#039;Related Articles&#039; links helps people get further info). Conversely the info type posts that are stand alone have bounce rates approaching 100%.  

As you mention, I would expect the BR on a search page to be low. People go there to search for homes. Back in the day when I had a lousy, very unfriendly IDX solution, the bounce rate was *significantly* higher then it is now. This tells me the Diverse Solutions product works. People come to search, and they search.</description>
		<content:encoded><![CDATA[<p>Jim &#8211; </p>
<p>The 46% average is just that, GA tracks the bounce rate of every individual page. It then reports an overall bounce rate for the site. To be honest, I don&#8217;t know how exactly it calculates it.</p>
<p>For example, if Page A is visited 2 times and has a 100% bounce rate and Page B is visited 500 times and has a 5% bounce rate, I *assume* GA takes 500 visits at 5% and 2 visits at 100% and returns an average. (Which in this extreme case would be very close to 5%). But I can&#8217;t say for sure this is how it determines the &#8220;Average&#8221;.</p>
<p>It&#8217;s really a rather meaningless number though.</p>
<p>Yes, the bounce rate&#8230; bounces around (sorry, couldn&#8217;t resist) a LOT. I have many pages in the 85% &#8211; 100% range. Doesn&#8217;t bother me one iota &#8212; as you say, someone came looking for info, found it, and left. And that&#8217;s OK. Some of those people will come back later for more info, some will say, &#8220;Hey, this site rocks!&#8221; and bookmark it, and a few will on occasion think &#8220;Might as well look at homes while I&#8217;m here&#8221;. I&#8217;m fine with any of those outcomes. </p>
<p>I do get a certain satisfaction though watching people who come to the site via a very specific search, find what they are looking for and then spend an hour or two looking (and I assume reading) post after post of content unrelated to what they originally stopped by for. I&#8217;m pretty sure those types just became a regular reader and will visit frequently, tell their pals, subscribe, link back, who knows &#8212; but it&#8217;s all good. Or better yet, if they are local, they may just decide some day to buy or sell a home&#8230; I&#8217;ve had clients that told me they read the blog for more than two years before they reached out for help buying/selling real estate. That&#8217;s pretty cool. </p>
<p>Incidentally, the &#8220;informational pages&#8221; with bounce rates in say the 60 &#8211; 80% range are almost always pages where there are multiple posts about the topic. For example, I&#8217;ve got several posts on the home buyer tax credit. People search, find one, and often go to another page on the same topic (here&#8217;s where internally linking to similar posts, or having some &#8216;Related Articles&#8217; links helps people get further info). Conversely the info type posts that are stand alone have bounce rates approaching 100%.  </p>
<p>As you mention, I would expect the BR on a search page to be low. People go there to search for homes. Back in the day when I had a lousy, very unfriendly IDX solution, the bounce rate was *significantly* higher then it is now. This tells me the Diverse Solutions product works. People come to search, and they search.</p>
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