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	<title>Comments on: Imagining the Future, Part 2: CRM &#8212; The Killer App</title>
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	<description>Conversations about the real estate industry, marketing, technology, and public policy</description>
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		<title>By: Why the Future of Real Estate CRM Looks Like Online Dating</title>
		<link>http://www.notorious-rob.com/2008/08/04/imagining-the-future-part-2-crm-the-killer-app/#comment-5767</link>
		<dc:creator>Why the Future of Real Estate CRM Looks Like Online Dating</dc:creator>
		<pubDate>Fri, 04 Nov 2011 19:19:49 +0000</pubDate>
		<guid isPermaLink="false">http://robhahn.wordpress.com/?p=202#comment-5767</guid>
		<description>[...] an insightful 2008 blog post, real estate management guru Rob Hahn declared that CRM would be the killer app for the real estate [...]</description>
		<content:encoded><![CDATA[<p>[...] an insightful 2008 blog post, real estate management guru Rob Hahn declared that CRM would be the killer app for the real estate [...]</p>
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		<title>By: Propertybase Real Estate CRM &#187; Why the Future of Real Estate CRM Looks like Online Dating</title>
		<link>http://www.notorious-rob.com/2008/08/04/imagining-the-future-part-2-crm-the-killer-app/#comment-2915</link>
		<dc:creator>Propertybase Real Estate CRM &#187; Why the Future of Real Estate CRM Looks like Online Dating</dc:creator>
		<pubDate>Tue, 10 Aug 2010 20:23:04 +0000</pubDate>
		<guid isPermaLink="false">http://robhahn.wordpress.com/?p=202#comment-2915</guid>
		<description>[...] an insightful 2008 blog post, real estate management guru Rob Hahn declared that CRM would be the killer app for the real estate [...]</description>
		<content:encoded><![CDATA[<p>[...] an insightful 2008 blog post, real estate management guru Rob Hahn declared that CRM would be the killer app for the real estate [...]</p>
]]></content:encoded>
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	<item>
		<title>By: Imagining the Future, Part 5: Systemic Brokerage &#124; Notorious R.O.B. - Conversations on Marketing, Technology, Real Estate</title>
		<link>http://www.notorious-rob.com/2008/08/04/imagining-the-future-part-2-crm-the-killer-app/#comment-1564</link>
		<dc:creator>Imagining the Future, Part 5: Systemic Brokerage &#124; Notorious R.O.B. - Conversations on Marketing, Technology, Real Estate</dc:creator>
		<pubDate>Thu, 16 Jul 2009 05:19:11 +0000</pubDate>
		<guid isPermaLink="false">http://robhahn.wordpress.com/?p=202#comment-1564</guid>
		<description>[...] have arrived at the destination of this series.  (See parts 1, 2, 3, and [...]</description>
		<content:encoded><![CDATA[<p>[...] have arrived at the destination of this series.  (See parts 1, 2, 3, and [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Mark Green</title>
		<link>http://www.notorious-rob.com/2008/08/04/imagining-the-future-part-2-crm-the-killer-app/#comment-1198</link>
		<dc:creator>Mark Green</dc:creator>
		<pubDate>Sat, 09 May 2009 13:50:31 +0000</pubDate>
		<guid isPermaLink="false">http://robhahn.wordpress.com/?p=202#comment-1198</guid>
		<description>Rob, I&#039;ve become a big fan of your blog and noticed this article in your &quot;favorites&quot; list.

Again, I couldn&#039;t have possibly articulated the &quot;what is CRM&quot; question any better myself, and I&#039;ve been a CRM guy for over 10 years :).

We all know that we need to be doing &quot;something&quot;, and most of us rush out and by a software solution that may or may not ever make it out of the box.  In my honest opinion, CRM is what&#039;s going to save the small business.

For a while, it seemed like the big box &#039;category killers&#039; were going to put all of us entrepreneurs out of business.  But there&#039;s just no replacing the personal relationship.  CRM provides the foundation for us to hone in on our database and loyalize each and every client.

I wish you the very best in your future endeavors man (per your post today about leaving your company).  You&#039;ve got a big fan in Atlanta.</description>
		<content:encoded><![CDATA[<p>Rob, I&#8217;ve become a big fan of your blog and noticed this article in your &#8220;favorites&#8221; list.</p>
<p>Again, I couldn&#8217;t have possibly articulated the &#8220;what is CRM&#8221; question any better myself, and I&#8217;ve been a CRM guy for over 10 years <img src='http://www.notorious-rob.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> .</p>
<p>We all know that we need to be doing &#8220;something&#8221;, and most of us rush out and by a software solution that may or may not ever make it out of the box.  In my honest opinion, CRM is what&#8217;s going to save the small business.</p>
<p>For a while, it seemed like the big box &#8216;category killers&#8217; were going to put all of us entrepreneurs out of business.  But there&#8217;s just no replacing the personal relationship.  CRM provides the foundation for us to hone in on our database and loyalize each and every client.</p>
<p>I wish you the very best in your future endeavors man (per your post today about leaving your company).  You&#8217;ve got a big fan in Atlanta.</p>
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	<item>
		<title>By: Mark Green</title>
		<link>http://www.notorious-rob.com/2008/08/04/imagining-the-future-part-2-crm-the-killer-app/#comment-3627</link>
		<dc:creator>Mark Green</dc:creator>
		<pubDate>Sat, 09 May 2009 13:50:00 +0000</pubDate>
		<guid isPermaLink="false">http://robhahn.wordpress.com/?p=202#comment-3627</guid>
		<description>Rob, I&#039;ve become a big fan of your blog and noticed this article in your &quot;favorites&quot; list.

Again, I couldn&#039;t have possibly articulated the &quot;what is CRM&quot; question any better myself, and I&#039;ve been a CRM guy for over 10 years :).

We all know that we need to be doing &quot;something&quot;, and most of us rush out and by a software solution that may or may not ever make it out of the box.  In my honest opinion, CRM is what&#039;s going to save the small business.

For a while, it seemed like the big box &#039;category killers&#039; were going to put all of us entrepreneurs out of business.  But there&#039;s just no replacing the personal relationship.  CRM provides the foundation for us to hone in on our database and loyalize each and every client.

I wish you the very best in your future endeavors man (per your post today about leaving your company).  You&#039;ve got a big fan in Atlanta.</description>
		<content:encoded><![CDATA[<p>Rob, I&#8217;ve become a big fan of your blog and noticed this article in your &#8220;favorites&#8221; list.</p>
<p>Again, I couldn&#8217;t have possibly articulated the &#8220;what is CRM&#8221; question any better myself, and I&#8217;ve been a CRM guy for over 10 years <img src='http://www.notorious-rob.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> .</p>
<p>We all know that we need to be doing &#8220;something&#8221;, and most of us rush out and by a software solution that may or may not ever make it out of the box.  In my honest opinion, CRM is what&#8217;s going to save the small business.</p>
<p>For a while, it seemed like the big box &#8216;category killers&#8217; were going to put all of us entrepreneurs out of business.  But there&#8217;s just no replacing the personal relationship.  CRM provides the foundation for us to hone in on our database and loyalize each and every client.</p>
<p>I wish you the very best in your future endeavors man (per your post today about leaving your company).  You&#8217;ve got a big fan in Atlanta.</p>
]]></content:encoded>
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	<item>
		<title>By: Imagining the Future of Real Estate: The Firm As Model &#171; The Notorious R.O.B.</title>
		<link>http://www.notorious-rob.com/2008/08/04/imagining-the-future-part-2-crm-the-killer-app/#comment-351</link>
		<dc:creator>Imagining the Future of Real Estate: The Firm As Model &#171; The Notorious R.O.B.</dc:creator>
		<pubDate>Tue, 05 Aug 2008 12:22:54 +0000</pubDate>
		<guid isPermaLink="false">http://robhahn.wordpress.com/?p=202#comment-351</guid>
		<description>[...] Part 2 of this series on CRM is now up. Possibly related posts: (automatically generated)Law Blog - WSJ.com : Your Life Now? Working in a [...]</description>
		<content:encoded><![CDATA[<p>[...] Part 2 of this series on CRM is now up. Possibly related posts: (automatically generated)Law Blog &#8211; WSJ.com : Your Life Now? Working in a [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Matt Fagioli</title>
		<link>http://www.notorious-rob.com/2008/08/04/imagining-the-future-part-2-crm-the-killer-app/#comment-350</link>
		<dc:creator>Matt Fagioli</dc:creator>
		<pubDate>Tue, 05 Aug 2008 07:05:35 +0000</pubDate>
		<guid isPermaLink="false">http://robhahn.wordpress.com/?p=202#comment-350</guid>
		<description>Darn it all!

Discipline always seems to be the hard requirement in life.      Where&#039;s the fun in that!
Shouldn&#039;t we just keep chasing &quot;the next best thing&quot; instead of trying to master some &quot;pre 2.0 method&quot;?

I guess it&#039;s like martial arts -- where mastery is a matter of deep perfection of classic moves.

Rob, this is really interesting reading.  I&#039;m learning a lot from your blog.</description>
		<content:encoded><![CDATA[<p>Darn it all!</p>
<p>Discipline always seems to be the hard requirement in life.      Where&#8217;s the fun in that!<br />
Shouldn&#8217;t we just keep chasing &#8220;the next best thing&#8221; instead of trying to master some &#8220;pre 2.0 method&#8221;?</p>
<p>I guess it&#8217;s like martial arts &#8212; where mastery is a matter of deep perfection of classic moves.</p>
<p>Rob, this is really interesting reading.  I&#8217;m learning a lot from your blog.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Matt Fagioli</title>
		<link>http://www.notorious-rob.com/2008/08/04/imagining-the-future-part-2-crm-the-killer-app/#comment-3626</link>
		<dc:creator>Matt Fagioli</dc:creator>
		<pubDate>Tue, 05 Aug 2008 07:05:00 +0000</pubDate>
		<guid isPermaLink="false">http://robhahn.wordpress.com/?p=202#comment-3626</guid>
		<description>Darn it all!

Discipline always seems to be the hard requirement in life.      Where&#039;s the fun in that!
Shouldn&#039;t we just keep chasing &quot;the next best thing&quot; instead of trying to master some &quot;pre 2.0 method&quot;?

I guess it&#039;s like martial arts -- where mastery is a matter of deep perfection of classic moves.

Rob, this is really interesting reading.  I&#039;m learning a lot from your blog.</description>
		<content:encoded><![CDATA[<p>Darn it all!</p>
<p>Discipline always seems to be the hard requirement in life.      Where&#8217;s the fun in that!<br />
Shouldn&#8217;t we just keep chasing &#8220;the next best thing&#8221; instead of trying to master some &#8220;pre 2.0 method&#8221;?</p>
<p>I guess it&#8217;s like martial arts &#8212; where mastery is a matter of deep perfection of classic moves.</p>
<p>Rob, this is really interesting reading.  I&#8217;m learning a lot from your blog.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: -Rob</title>
		<link>http://www.notorious-rob.com/2008/08/04/imagining-the-future-part-2-crm-the-killer-app/#comment-349</link>
		<dc:creator>-Rob</dc:creator>
		<pubDate>Tue, 05 Aug 2008 01:23:11 +0000</pubDate>
		<guid isPermaLink="false">http://robhahn.wordpress.com/?p=202#comment-349</guid>
		<description>Sean,

I had a Twitter exchange with Jon Washburn of ActiveRain on just what you point out.  CRM software by itself is useless.  And it isn&#039;t the hard part.  The hard part is data discipline -- entering it, collecting it, analyzing it, then using it.

I just can&#039;t see how that&#039;s doable without institutions and institutional will.

-rsh</description>
		<content:encoded><![CDATA[<p>Sean,</p>
<p>I had a Twitter exchange with Jon Washburn of ActiveRain on just what you point out.  CRM software by itself is useless.  And it isn&#8217;t the hard part.  The hard part is data discipline &#8212; entering it, collecting it, analyzing it, then using it.</p>
<p>I just can&#8217;t see how that&#8217;s doable without institutions and institutional will.</p>
<p>-rsh</p>
]]></content:encoded>
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	<item>
		<title>By: -Rob</title>
		<link>http://www.notorious-rob.com/2008/08/04/imagining-the-future-part-2-crm-the-killer-app/#comment-3625</link>
		<dc:creator>-Rob</dc:creator>
		<pubDate>Tue, 05 Aug 2008 01:23:00 +0000</pubDate>
		<guid isPermaLink="false">http://robhahn.wordpress.com/?p=202#comment-3625</guid>
		<description>Sean,

I had a Twitter exchange with Jon Washburn of ActiveRain on just what you point out.  CRM software by itself is useless.  And it isn&#039;t the hard part.  The hard part is data discipline -- entering it, collecting it, analyzing it, then using it.

I just can&#039;t see how that&#039;s doable without institutions and institutional will.

-rsh</description>
		<content:encoded><![CDATA[<p>Sean,</p>
<p>I had a Twitter exchange with Jon Washburn of ActiveRain on just what you point out.  CRM software by itself is useless.  And it isn&#8217;t the hard part.  The hard part is data discipline &#8212; entering it, collecting it, analyzing it, then using it.</p>
<p>I just can&#8217;t see how that&#8217;s doable without institutions and institutional will.</p>
<p>-rsh</p>
]]></content:encoded>
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